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ΣΠΑΝΑΚΗΣ Ι. & ΣΙΑ E.Ε. \TELLUS TRAVEL\ is located in Chania, Greece on Kidonias 80. ΣΠΑΝΑΚΗΣ Ι. & ΣΙΑ E.Ε. \TELLUS TRAVEL\ is rated 4.5 out of 5 in the category [CATEGORY] in Greece.
I recommend this rental, they have affordable prices.
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Great Service, no need for anything Else as everything was A
Very professional indeed with pleasant helpful and knowledgeable staff who go out of their way to help.
HORRIBLE EXPERIENCE! DO NOT USE Tellus Travel! The worst experience of all my travels. At no point was I able to talk to any manager about my grievances. I wasn't even able to talk to the same representative. We discover that they greatly overcharged us and the sales workers were completely unprofessional. Rena Chatzidaki, our representative, wrote out the contract completely wrong, passed it over in Greek without a thorough review of the fine print. She rushed us out the door offering no assistance the whole process. When we first got in the car, there was an issue with the speakers. We wanted to them go to another agency because sound matters with this type of thing and they refused reimbursement. We later found out that she lied about a reimbursement of the remaining petrol in the car. When I later tried to claim this money, another representative told me that wasn't there policy. I'm now watching my bank statements to make sure they don't charge me for anything else.
This was the WORST car rental experience I have ever had in my life. We were incredibly overcharged, and lied to from the first minute of service. We were treated poorly by Rena Chatzidaki, who also wrote up our contract wrong in Greek. We were given the last automatic vehicle in the lot that was so low on gas it was running on fumes. We were told by Rena that we would be reimbursed once we gave the car back if we had any extra petrol in the tank, which we did and we did NOT receive any money back and left a complaint but were not able to speak to any manager or anyone else in charge. Horrible service, and horribly over priced. DO NOT USE!!!!!!
(Translated by Google) Very good service!! Niki at least who serves me always gets 6 stars !!! (Original) Πολυ καλη εξυπηρετηση!! Η Νικη τουλαχιστον που με εξυπηρετει παντα παιρνει 6 αστερια!!!
(Translated by Google) The best option to book tickets for a long trip. (Original) Οι καλύτερη επιλογή για να κλείσεις τα εισιτήρια για ένα μεγάλο ταξίδι.
ΣΠΑΝΑΚΗΣ Ι. & ΣΙΑ E.Ε. \TELLUS TRAVEL\
+30 2821091500
NA
Kidonias 80731 36 ChaniaGreece
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